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Kennesaw Auto Center

1008 reviews
Mon - Fri: 8:00 AM - 6:00 PM
(770) 999-0580

Courtesy Shuttle Available

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1

NOT AFFORDABLE - WILL POSSIBLY OVERCHARGE DEPENDING ON WHO YOU ARE. I am a young woman who came here by myself for a quote to fix my brakes and rotors, they were going to charge me almost $1,500 for that simple procedure. I told them that was a big number and asked them if anything could be deducted, they said no. They were going to install 2 NEW parts to my car that was not necessary at the time, and cost about $250 for each part, and that was OUTSIDE of fixing my brakes and rotors. I went to them because of their good reputation, but I don’t like being taken advantage of. The guy I spoke to was kind, but quite honestly felt like a salesman trying to get me buy from you. That is NOT how you treat people who are looking for car service, that is serious. There were also random charges like cleaner fluid on one estimate that wasn’t on another one. Idk what they were doing with me, but it was not a good experience. I went somewhere and got my car fixed for less than half of what they were trying to charge me.

Thank you for taking the time to share your experience, Joy. We are sorry to hear that we did not meet your expectations and that you felt we were overcharging you. Our goal is to provide quality and affordable services to all our customers, regardless of their gender or any other factor. Rest assured, we never intend to take advantage of anyone and only recommend necessary repairs for the safety and functionality of your vehicle. We are disappointed to hear that you felt our communication was misleading. Thank you for giving us the opportunity to serve you and we wish you all the best.

- Kennesaw Auto Center
5

Been customers for years, have referred many! Truly the most honest and trustworthy team of mechanics! Fair and reasonable prices!

Thank you so much for your kind words, Jenn! We truly value your loyalty and referrals to our auto center. It's wonderful to hear that you have had consistently positive experiences with our team of mechanics and feel confident in our fair and reasonable pricing. We will continue to provide top-notch service to all of our customers. Thanks again for your support and 5-star rating!

- Kennesaw Auto Center
5

Fantastic! Efficient! I love this place!

Thank you so much for your wonderful review, Anne! We are delighted to hear that you had a fantastic experience at Kennesaw Auto Center. Our team works hard to provide efficient and top-quality service, and we are thrilled that you love our place. Thank you for choosing us and we look forward to serving you again in the future. Your 5-star rating means a lot to us!

- Kennesaw Auto Center
5

Fast and under quote

Thank you, Russ, for the five-star rating and positive review of our service at Kennesaw Auto Center! We are thrilled to hear that you had a great experience with us and that we were able to provide fast and affordable service. Our team at Kennesaw Auto Center strives to exceed our customers' expectations and we are happy to know that we did just that for you. Thank you for choosing us and we look forward to seeing you again in the future!

- Kennesaw Auto Center
5

Thank you so much for taking the time to leave us such a positive review, Shelby!

- Kennesaw Auto Center
5

Once again Kennesaw Auto performed a first class service on my Toyota Highlander. This time it was for a simple oil change but they still treated me like I was their best customer.

Kerry, we're thrilled to hear about your exceptional experience at Kennesaw Auto Center! Our commitment to providing top-notch service extends to even the simplest tasks like oil changes. We appreciate your continued trust in our team, and we look forward to serving you as our valued customer in the future. Should you have any questions or concerns, please don't hesitate to contact us at (770) 425-1839 or [email protected]. -Jason

- Kennesaw Auto Center
5

I had an excellent experience with having my truck serviced. There are a few other things I’m considering having done and Jason was very thorough and professional with explaining the process and prices. I always tell my family and friends to go here. Best services and most honest team I’ve ever worked with.

Thank you for taking the time to leave us such a glowing review, Ken! We are thrilled to hear that you had an excellent experience getting your truck serviced at Kennesaw Auto Center. We pride ourselves on being thorough and professional with our clients, and we're glad that you found our team to be honest and trustworthy. We appreciate your support and recommendation to your family and friends. We look forward to providing you with the same level of exceptional service in the future!

- Kennesaw Auto Center
5

No surprise- when coming to leave a review and seeing their google rating. 5 star all the way!! This business is very professional, thorough and well run. It shows from start to finish. In this industry it is hard to get this level of service at a good value. Jason was above and beyond helpful in guiding me through the process of a big repair job. He left me with zero concerns about the work getting done right. They do not over promise and- in the end - over delivered. Thank you very much for having such a solid business. I hope to see Jason the next time we come in for our other vehicle.

Thank you so much for taking the time to leave us a 5-star review! We are thrilled to hear that your experience at Kennesaw Auto Center was nothing short of professional and efficient. Our team takes pride in providing top-notch service and we are glad that it showed during your visit. We will be sure to pass along your kind words to Jason. We look forward to seeing you and your other vehicle in the future. Thank you for choosing Kennesaw Auto Center!

- Kennesaw Auto Center
5

I am so impressed with the quality of work that my car received at Kennasaw Auto!! As a single woman trying to get my car repaired I have developed a very high level of trust for the team there. They are also kind and professional. Thank you so much.

Thank you for taking the time to share your experience, Jenny! We are thrilled to hear that you were impressed with the quality of work and trust the team at Kennesaw Auto Center. Providing excellent service and building trust with our customers, especially single women, is our top priority. We truly appreciate your kind words and 5-star rating. Thank you for choosing us and we look forward to serving you in the future!

- Kennesaw Auto Center
5

First time customer. Absolutely fantastic service and congeniality. -- air-conditioning and rattle and ...

Thank you, James, for choosing Kennesaw Auto Center! We are thrilled to hear about your fantastic experience! Your satisfaction is our top priority, and we pride ourselves on providing top-notch service. If you have any further questions or need future assistance, please don't hesitate to reach out. We're here to help! -Jason

- Kennesaw Auto Center
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Kennesaw Auto Center is committed to ensuring effective communication and digital accessibility to all users. We are continually improving the user experience for everyone, and apply the relevant accessibility standards to achieve these goals. We welcome your feedback. Please call Kennesaw Auto Center (770) 425-1839 if you have any issues in accessing any area of our website.