I cannot say enough good about the staff at Kennesaw NAPA Auto Center on Moon Station Road in Kennesaw, Georgia. I have known the Brothers since they opened the shop back in '89, and while I pride myself on doing most of my own work, I am getting to the point that I am not physically able to do so any longer. The week prior to Christmas 2024, I brought my 2003 Ford F250 Super Duty Crew Cab 4wd 7.3L Diesel in for Jason and his team to change my oil/filter, transmission fluid/filter, transfer case fluid, and front and rear differential fluids. I had the ABS light on for some time and mentioned it to Jason to check it out and he found the right front wheel bearing hub needed to be replaced. After they performed a thorough inspection, they found the belt tensioner to be critically damaged as one of the 2 pulleys was no longer even attached, which was a serious issue for safe operation of my vehicle. Jason and his team fixed my truck, and they did so after I reviewed their findings and suggestions. NEVER has anyone at Kennesaw Auto Center tried to upsell me on any frivolous services, and they even determined my transfer case did not need the fluid changed so they did not waste my money and charge me for that service! A week after I had my F250 serviced, I had my son take his 2018 Ford F150 Extra Cab 4wd to Kennesaw Auto Center for an oil change. I received a phone call and was informed that the rear brakes were at minimum standards and it was not desirable to allow my son to drive back to college with the brakes needing service. I have trusted Kennesaw Auto Center for nearly 35 years and they still take care of me like I am Family; I feel like Family! I am proud to be a respected customer of Kennesaw Auto Center and more proud to have them taking care of next-generation of my family. Thank you for being reputable and honest professionals, something hard to find in our world today.
Scott, thank you for your epic review! It's great to hear how satisfied you are with your experiences at Kennesaw Auto Center. We pride ourselves on providing top-notch service to our customers, and we're glad you appreciate our honesty and professionalism. Your trust in us for over three decades means the world. If you need anything, please call us at (770) 425-1839 or email [email protected]. Thanks again! -Jason
- Kennesaw Auto Center