I really like this place. So far (luckily), I've only had to take our cars in for routine check-ups. With that in mind, I've always found their prices to be fair, their service to be excellent, and I don't feel that I've ever been upsold on unnecessary services. In fact, the last servicing I got on my car there (30,000), the technician said that it was in great shape and nothing needed to be done outside of what the 30,000 mile tune up consisted of. In the end, I know that places like Jiffy Lube and Express are cheaper (and faster), but I personally feel that leaving this place, the work is done properly. Besides, I've never been to a Jiffy Lube in my life where they didn't try to get me to change my air filter (even if I just had it changed at the last tune up!).