Seems like a trustworthy mechanic, which can be hard to find. The waiting area was very clean and comfortable. The staff was friendly and helpful. My brake pads were squeaking. I took my car to another mechanic that told me my calipers were bad, so I took my car here for a second opinion, and they looked carefully at the exact same caliper that the other mechanic said was bad, and let me know that there was absolutely nothing wrong with it. Basically, this mechanic saved me from being taken for a ride by another mechanic. They did my pads the same day, and threw in a tire rotation for no charge. I even got a thank you letter from them in the mail a couple of weeks later with a coupon for 10% off my next visit, so that was a nice touch.