Kennesaw Auto Center

My experience at Kennesaw Auto Center began with my vehicle breaking down just off I-75 as I traveled to my new home in Fort Lauderdale, Florida. Because it was unusual, a 2000 VW EuroVan, I was very specific with AAA about needing to go to a qualified repair facility. The tow truck driver assured me that I was going to the best place in town, and he must have been right! The manager, Jason, my technician, Mark, and the other service people there, including Tim, could not have been more kind. For this trip I also had a 15 foot U-Haul with a driver, because my husband had had concerns about my driving alone that great a distance. Jason showed a great deal of concern about how I would manage, did I know where I could get a hotel, etc. The way they treated me was like I had lived in the town and had been fixing my cars there for years! They kept me from feeling totally depressed over what had happened! They couldn't fix the van that afternoon, it was already past 3, and it needed a part. But they had it ordered and on its way and fixed the vehicle before noon the following morning. HOWEVER, I was moving 8 cats in 5 giant cages. They recommended a La Quinta hotel to me that took pets. Because it was such a serious situation, and I could not afford to have the (155,000 miles on it!) vehicle break down later in the trip, I decided to take them up on their offer to leave the van a while longer. This would give them time to drive it some more and diagnose any other issues it could be having. They drove the vehicle to and from their homes and all over town for the next week and a half, until I could send someone to fly up and get it. The final bill was surprisingly low, especially considering how much of their time they used trying to diagnose issues on a 17 year old vehicle. I simply cannot say enough about Kennesaw Auto Center, and the professionalism and kindness of their employees. Because of them I will always look up the closest Napa Auto Repair every time I need service on our 3 vehicles going forward. I want to quickly mention that the facility was cleaner than my own house and had a large, spotless, well-furnished ladies room. The waiting room was comfortable and I was kept from worrying by a delightful chat with two retired men also waiting for their vehicles. They also assured me that I was very lucky that AAA had taken me there. Anyone living near Kennesaw Georgia should be sure to take their vehicle to Kennesaw Auto Center.

Everyone at Kennesaw Auto Center was very kind, professional and honest. I went in for a problem with my AC and once we found out it was a small part that needed to be replaced they went out, got the part (in 15 minutes), and installed it immediately. All this done for a very fair price in my opinion. The service and experience was sensational and i will back if i need any other maintenance!

I only trust my trucks to Jason and his crew. I know that no matter the problem he is going to give me the best options for the situation and never try to up sell me. You can go get a free reading from a parts store, but when you're ready to talk to actual pros, go see these guys.

Rarely do I write Google reviews, but these guys absolutely earned it. My car was out of commission for almost three months. Every shop I spoke to told me they either didn't do electrical work, or it would be X amount of days before they could get it in. I called and spoke with their general manager, Jason Green, and he spoke to me like a friend and not just another customer. Jason encouraged me to have it towed to the shop so we could take a look together and go from there. After leaving my vehicle, Jason continued to follow up with me on the phone and kept me updated with what their technicians were seeing and how he could help me save as much money as possible. My vehicle was repaired and returned to me within 24 hours and he even tacked on a Military discount that the shop offered for current military personnel. 24 hour turnaround with my issue, a fraction of what I anticipated for pricing, and incredible, friendly customer service. This shop has earned my business for good. Thank you again gentlemen.

I would highly recommend Kennesaw Auto Center to anyone. They have a very friendly and honest staff. They offered to take me to and from the facility even using their personal cars. I will be going back there for any future car care needs.

Always great courteous service. Repairs are done quick and accurately.

I was referred to kennesaw auto center by my parents who have been taking their vehicles there for years. This is a clean place,professional techs,who stand by their work. What I appreciate most is the quick and honest diagnosis of the problem. Jason has been my tech, and he is a stand up guy. Would not take my vehicles anywhere else.

Highly recommended Kennesaw Auto. Corey was super helpful, honest, and professional. Was in Kennesaw from out of town this week when experienced car troubles. Corey took the time to evaluate the situation and provided reassurance. If I lived in this area, I would definitely bring my car here regularly.

Corey and Tim do a great job here. I'm sure the rest of the team is good too but haven't met them. We have a late-model vehicle that has runs well but is prone to "check engine" sensitivity. Instead of resetting the repeat codeand sending me on my way, they tested extensively until finding the root cause...and then covered under warranty! Thank you for providing top-notch service and communication!

Outstanding service! Professional, knowledgeable, and friendly crew! Highly recommend! Worth the drive every time!